Privacy Policy – Zelavia

     Last Updated: August 30, 2025

    Zelavia we respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website www.https://zelavia.alwaysdata.net and use our services.

     

    1. Information We Collect

    We may collect the following types of information:

    • Personal Identification Data: Name, email address, billing/shipping address, phone number.

    • Payment Data: Payment card details processed securely via Stripe (we do not store card details on our servers).

    • Account Data: Username, password, and order history.

    • Technical Data: IP address, browser type, operating system, and cookies.

     

    2. How We Use Your Information

    We use your information for:

    • Processing and fulfilling orders.

    • Managing your account and providing customer support.

    • Sending transactional emails (order confirmation, shipping updates, refunds).

    • Marketing communications (only if you opt-in).

    • Improving our website and services.

     

    3. Sharing Your Information

    We do not sell or rent your personal data. We may share your data with:

    • Payment processors (Stripe) for secure transactions.

    • Shipping providers for delivery of orders.

    • Service providers who help us operate the website.

    • Legal authorities if required by law.

     

    4. Cookies & Tracking

    We use cookies and similar technologies to:

    • Remember your preferences.

    • Improve website performance.

    • Analyze site usage.
      You can control cookies through your browser settings.

     

    5. Data Security

    We implement appropriate technical and organizational measures to protect your personal data. Sensitive data (such as payment details) is encrypted and processed securely by Stripe.

     

    6. Your Rights

    Depending on your jurisdiction, you may have the right to:

    • Access, correct, or delete your personal data.

    • Object to processing for marketing purposes.

    • Request data portability.

    • Withdraw consent at any time.

     

    7. Retention

    We retain your data only as long as necessary for legal, tax, and business purposes.

     

    8. Children’s Privacy

    Our website is not intended for children under 13. We do not knowingly collect personal data from minors.

     

    9. Changes to This Policy

    We may update this Privacy Policy from time to time. The latest version will always be available on this page.

     

    10. Contact Us

    If you have questions about this Privacy Policy, please contact us: